Overview
This Privacy Policy explains how Pest Shield (“Pest Shield,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our website or call us to request a connection with an independent pest-control provider. Pest Shield is a referral service and does not perform pest-control services directly.
Information we collect
We may collect information that you provide directly, including:
- Your name, phone number, email address, and service address.
- Details about your property and the pest concern you describe.
- Your preferred timing, service needs, and communications with us.
We may also automatically collect device and usage information, such as your IP address, browser type, pages viewed, referral source, and general location.
How we use information
We may use collected information to:
- Respond to your request and connect you with providers serving your area.
- Communicate about your inquiry and help coordinate next steps.
- Operate, maintain, secure, and improve our website and referral services.
- Measure advertising, prevent fraud, and comply with legal obligations.
Calls and communications
Calls may be monitored or recorded for quality assurance, training, and compliance purposes where permitted by law. By providing your contact information, you authorize us and relevant independent providers to contact you about your service request by phone, text message, or email. Consent is not a condition of purchasing any service. Message and data rates may apply.
How we share information
We may share your information with independent pest-control providers and service partners that can respond to your request. We may also share information with vendors that support website hosting, analytics, communications, security, and business operations. We may disclose information when required by law, to protect rights and safety, or as part of a business transaction.
Cookies and analytics
We and our service providers may use cookies, pixels, and similar technologies to remember preferences, understand website traffic, maintain security, and evaluate marketing performance. Browser settings may allow you to block or remove cookies, although some site features may not work as intended.
Your privacy choices
Depending on where you live, you may have rights to request access, correction, deletion, or a copy of certain personal information, and to opt out of certain sharing or targeted advertising. To make a request, call us at (866) 226-9248. We may need to verify your identity before completing a request.
Data retention and security
We retain information for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, fraud-prevention, and dispute-resolution needs. We use reasonable safeguards, but no system or transmission is completely secure.
Children’s privacy
Our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy periodically. The effective date at the top indicates when the latest version took effect. Continued use of the website after an update means the revised policy applies to your use.
Contact us
For privacy questions or requests, call Pest Shield at (866) 226-9248.